At Woop, protecting customer data is our highest priority. Our security program integrates industry-leading practices to ensure the confidentiality, integrity, and availability of our platform and customer information.
Woop, available at https://app.woop.pro, is a cloud-based SaaS application, delivered through a secure and scalable web platform. Hosted on Amazon Web Services (AWS), it leverages a reliable cloud infrastructure to ensure optimal performance and security.
Data Security
Data Isolation
- Multi-tenant architecture with secure data segregation
- Logical isolation ensuring cross-client data protection
- Role-based access control (RBAC) for user-specific permissions
Encryption
Encryption in Transit: All data transmitted between users and the platform is protected using HTTPS with TLS 1.2/1.3 protocols.
Encryption at Rest: All stored data is encrypted using AES-256 with dedicated AWS KMS keys.
Application Security
Secure Development Practices
- Development follows OWASP Top 10 guidelines
- Regular security training for all development staff
- Automated scanning and code reviews integrated into the CI/CD pipeline
Framework-Level Security
- XSS and CSRF protection built into the application framework
- SQL Injection prevention through parameterized queries
- Regular third-party security audits
Test Environment Isolation
- Development and test environments are physically separated from production
- No customer data is used in development or test environments
Product Security Features
- Secure Credential Storage: All user passwords are stored using salted one-way hashes, ensuring credentials cannot be reversed
- API Security: All API communications are secured with TLS and require user authentication
- Role-Based Access Control: Granular RBAC ensures users can only access data relevant to their role
Data Privacy and Compliance
Woop is committed to maintaining the highest standards of data privacy and regulatory compliance. Our platform is ISO 27001 certified and fully GDPR compliant, ensuring that all personal and operational data is handled in accordance with European data protection regulations.
For more details, see our GDPR Privacy Policy, Terms of Use, and Service Level Agreement.
Infrastructure Security
- Hosted in AWS Frankfurt data centers, certified for SSAE 16, PCI DSS Level 1, ISO 9001, and ISO 27001
- Multi-factor authentication (MFA) and least privilege access for all infrastructure management
- AWS GuardDuty enabled for continuous threat detection
- AWS WAF deployed for protection against common web exploits
- No resources deployed in public subnets, ensuring minimal attack surface
Logging & Monitoring
- Secure logging practices ensure no sensitive data is captured in logs
- AWS CloudWatch monitoring with custom alarms for performance and security events
Availability & Continuity
- Daily encrypted backups with regular restoration testing
- Disaster recovery plan with defined RPO/RTO alignment
- High availability architecture leveraging AWS infrastructure
Security Incident Response
- 24/7 monitoring team for real-time threat detection
- Trained incident response protocols following industry best practices
- Prompt customer notification in the event of a security incident
ISO 27001