These Terms of Use ("Terms") govern the access and use of the Woop TMS software platform provided by WOOP SOFTWARE SRL ("Provider", "we", "us"). By accessing or using the platform, you ("Client", "you") agree to be bound by these Terms.
The Provider grants the Client a non-exclusive, non-transferable, revocable licence to access and use the Platform for the duration of the active Subscription. This licence is limited to the Client's internal business operations related to transport management.
The Client shall not sublicense, resell, distribute, or make the Platform available to any third party without the Provider's prior written consent.
The Client is responsible for maintaining the confidentiality of account credentials and for all activities that occur under their account. The Client must immediately notify the Provider of any unauthorized access or security breach.
Each User account is personal and must not be shared between individuals. The Client is responsible for managing User access and permissions within the Platform.
The Client retains full ownership of all Data entered into the Platform. The Provider does not claim any ownership rights over Client Data.
The Client is solely responsible for the accuracy, legality, and appropriateness of the Data entered into the Platform. The Provider is not liable for any consequences arising from inaccurate or unlawful data.
Access to the Platform requires an active Subscription. Fees are based on the selected plan and the number of active vehicles and/or users, as described on the pricing page or in the individual agreement.
The Client agrees not to:
The Platform, including its source code, design, architecture, documentation, and all related intellectual property, is and remains the exclusive property of the Provider. These Terms do not transfer any intellectual property rights to the Client.
The Platform may integrate with third-party services (e.g., GPS providers, accounting software, email services). These integrations are configured by the Client, and the Provider is not responsible for the availability, accuracy, or security of third-party services.
The Client is responsible for ensuring compliance with the terms of service of any third-party service they connect to the Platform.
The Provider strives to maintain high availability of the Platform but does not guarantee uninterrupted access. Scheduled maintenance windows will be communicated in advance when possible.
The Provider shall not be liable for any downtime caused by factors beyond its reasonable control, including but not limited to internet outages, hosting provider failures, or force majeure events.
To the maximum extent permitted by law, the Provider's total liability for any claims arising from or related to the use of the Platform shall not exceed the total fees paid by the Client in the twelve (12) months preceding the event giving rise to the claim.
The Provider shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Either party may terminate the Subscription by providing written notice at least 30 days before the end of the current billing period.
The Provider may immediately suspend or terminate access if the Client breaches these Terms, fails to pay fees, or engages in activities that threaten the security or integrity of the Platform.
Upon termination, the Client's Data will be made available for export for a period of 30 days, after which it will be permanently deleted in accordance with the GDPR policy.
The Provider reserves the right to modify these Terms at any time. Clients will be notified of material changes at least 30 days in advance via email or in-platform notification. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.
These Terms are governed by and construed in accordance with the laws of Romania. Any disputes arising from or in connection with these Terms shall be resolved by the competent courts in Arad, Romania.
Before initiating legal proceedings, both parties agree to attempt to resolve disputes amicably through good-faith negotiations for a minimum period of 30 days.
If you have questions about these Terms, please contact us at contact@woop.pro.